Frequently asked questions
What material are the pieces made of?
The pieces are made out of polymer clay, which is a durable, flexible and extremely lightweight material. Some pieces may have a coat of resin for shine purposes.
What material are the findings made of?
The studs, hoops and other elements are made of Stainless Steel.
How can I take care of my pieces?
You can use a mild soap to wash away dirt, or a cotton pad with a bit of alcohol and gently wipe the surface. If traveling, please pack the items securely and avoid leaving them exposed to the sun. Avoid bending them excessively since they could end up breaking.
Shipping & Return
Shipping
Spain (Peninsule & Balearic Islands): 3,90€
Europe 1 (Belgium, Denmark, France, Germany, Italy, the Netherlands, Portugal, Sweden): 8,50€
Europe 2 (Rest of EU countries): 14,50€
*Please note that we do not ship to the United Kingdom at the moment.
Return
For hygiene reasons, we only accept returns of items that are damaged. In such a case, we will provide you with a replacement piece. Please notify us of any irregularity within 24 hours of receiving the order. You can contact us by sending an email to info@okur.com.